Job title: Hebrew-speaking customer service representative – part time

Company: Support Services Group

Location: Budapest

Job Description: Support Services Group is a multinational company with more than 20 years of experience in the service sector. We have over 25 customer service centers worldwide. Three of these are located in Hungary: in Budapest, Szekszárd, and Balatonboglár. Currently, we have more than 250 colleagues, but we are continuously expanding. Our partners come from a variety of sectors, including the automotive industry, commerce, insurance, energy, banking, streaming services, and more., On this project, after the training period, you will be equipped with all the necessary knowledge to assist the customers of one of the world’s largest streaming service providers.

Handling and administering incoming calls and chats from customers through a ticketing system.
Engaging with clients in a friendly and professional manner while actively listening to their concerns.
Offering support and solutions to customers in accordance with the company’s customer service policies.

You speak Hebrew at an advanced level (C1) and English at an intermediate level (B2).
You communicate well and correctly both verbally and in writing. (Experience in Customer Service is an advantage.)
You are flexible with shifts and are looking for a part-time job (including evening and weekend work).
You have at least a high school diploma.
You have confident computer skills.
You perform your work conscientiously and precisely.
For foreign nationals, possession of a Residence permit or Student visa is a must.

Experience in Customer Service is an advantage.

, FLEXIBLE WORKPLACE:Our company has a solid foundation that you can rely on! Our experienced leadership team ensures that you feel good and satisfied.

We offer registered and long-term employment opportunities.
We strive to add color to everyday life with quarterly company events and team-building activities.

Compensation:

In addition to your base salary, you will receive performance-based incentives.
There are shift allowances for evening and weekend work.
We provide a selectable cafeteria plan from your first day of entry.

HOME OFFICE:Looking for an opportunity to work from home? This might be the right job for you.

You can work 100% from the comfort of your own home, but you also have the option to work in our office in the 13th district of Budapest.

EDUCATION & PROFESSIONAL GROWTH:

We and our partner support your professional preparation and onboarding necessary for the job.
Our online learning platform is available to you both in English and in Hungarian.
Our experienced leadership team ensures that you feel good and satisfied.

Salary:

Application:apply for this job.

Curriculum vitae in the database!