Stellenbezeichnung: Director (f/d/m) Hapag-Lloyd Academy Content Design and Development

Firma: Hapag-Lloyd

Arbeitsort / Location: Hamburg

Job Beschreibung: With a fleet of 258 modern container ships and a total transport capacity of 1.9 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. The Company has around 14,000 employees and 400 offices in 135 countries. Hapag-Lloyd has a container capacity of 2,9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 115 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. Hapag-Lloyd is one of the leading operators in the Transatlantic, Middle East, Latin America and Intra-America trades.

To match the new speed of our quality- and efficiency-driven business in a world of rapid and accelerating changes, our colleagues need to combine stronger functional, technical and leadership competencies to drive performance in an increasingly competitive market. In addition, we need to build up these capabilities at a rapid pace – and the engine that’s going to get us there is the Hapag-Lloyd Academy.

The Director Content Design and Development will be a key part of this effort, playing an important role in the design, development, and delivery of a range of training initiatives, involving the creation of content for functional trainings, cross-functional initiatives as well as other Academy offerings. This role basically involves strength in instructional design, storytelling, and the creation of impactful user learning journeys. A critical part of this role will require understanding how to take complex messages and create memorable learning experiences from these. This individual will work closely with HL Academy’s dean as well as other portfolio owners and Centers of Excellence within the Academy to define and create the outline and content of these programs

In close alignment with the Academy’s Dean, the Director’s key responsibilities are as follows:

Develop a comprehensive instructional design for a range of programs that span a range of tenures from new hires to senior leaders. The initial focus will be to support the launch of functional academies, but this will soon extend various other learning interventions.

This will involve:

Program design and content: Continually review and refine curriculum for existing programs, contributing instructional design expertise to new programs; work with SMEs to develop curriculum for new programs.
Identifying the core content that such a program should cover and ensure application of the best storytelling learning approaches for delivery of this content.
Prototyping and testing alternative methods of learning; evaluation of effectiveness and incorporation of the most effective methods (including evaluation of Digital channels for delivery if possible).
Supporting where required, a rollout plan for this program, including faculty plan and other logistical aspects such as feedback collection, iteration on design etc.
In certain cases, the individual might be required to ensure that designed sessions run smoothly (e.g., faculty delivery, logistical requirements, solve on-site problems),
Where appropriate, support core faculty for programs and attend launch learning event to
ensure that events are meeting stated objectives
evaluate the effectiveness of new learning methods
evaluate the effectiveness of internal/external faculty
Provide input to program objectives and ensure delivery meets objectives for each audience

To be successful, the incumbent will need to interface effectively with a diverse range of other Hapag-Lloyd Academy colleagues and external constituencies to ensure best practices are shared and synergies are captured where possible.

General Qualifications

Working experience in learning design as well as in instructional design and comfort with instructional technology
Ability to write content strategies
Production skills around creation of content (films, nuggets etc.)
Excellent knowledge of storytelling and instructional design models
Lesson and curriculum planning skills
Solid knowledge of course development and know-how of at least one Learning Management System
Visual design skills and ability to storyboard
Ability to write effective copy, instructional text, audio scripts/video scripts

Personal Qualifications

Relationship skills and the ability to deliver impact working through others
Strong sense of entrepreneurship
Strong communication skills
Tolerance for ambiguity
Strong skills to ensure well-organized and effective program delivery
Ability to multitask and adjust priorities as appropriate
Ability to interact with Leadership in a credible manner
Strong can-do attitude

The opportunity to introduce solutions that you are personally convinced of, and to constantly take on new challenges with a high level of responsibility
Excellent career development opportunities, supported by a wide range of training and development courses
Competitive remuneration (14 salaries) and social benefits, as well as a permanent employment contract with a financially healthy company
30 days of vacation, flextime, capital-forming benefits, company pension plan
Company restaurant with daily varying, high-quality dishes to choose from as well as coffee bar
Centrally located between the main train station and Jungfernstieg as well as subsidized public transportation
Hybrid work model: 3 days a week at our headquarters in the heart of Hamburg and 2 days a week of mobile work
Health and company sports programs (e.g. yoga, sailing, company doctor, etc.) as well as bicycle leasing

Due to regular intensive cooperation with colleagues outside of Germany, this position requires a very high level of English language skills – both in writing and orally.

We expect all international candidates to be willing to learn at least the basics of the German language in case they are accepted for the position. This will enable you to participate in social and community life in Germany and at our company premises in the best possible way.

Please use our online tool for applying with us.

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