Roll-out Manager Order to Cash (all gender)

Stellenbezeichnung: Roll-out Manager Order to Cash (all gender)

Firma: Intersnack

Arbeitsort / Location: Düsseldorf, Nordrhein-Westfalen

Job Beschreibung: Purpose of the position

Project One is creating new ways of working within the whole Intersnack group by harmonising business processes, which are supported by a common IT solution stack. Currently, a team consisting of more than 20 nationalities and 100+ colleagues work in the project to achieve this goal. The holder of this position is supposed to drive the application of Intersnack’s ONE template – consisting of business processes and the enabling Infor-based IT solution – across all countries and organisations of the Intersnack Group.

The Project One Roll-out Manager Order to Cash acts in a team of Roll-out Managers leading the template’s implementation within the local organisation and support the local implementation teams within the area of Order to Cash to deliver the targeted Go-Live dates. He / she acts as an ambassador of the headquarter-based roll-out organisation and facilitates change solutioning’s between the country-specific implementation teams and the Group Process Owners.

The Roll-out Manager Order to Cash drives the topics of Warehousing, Transportation, Customer Service and has a direct link with Account Receivables. He / she is supporting a local team to implement the new harmonized processes as well as identify required adjustments to the template.


Lead and deliver the implementation work in the area of Order to Cash across the Intersnack Group. Within that assigned scope: * Drive the ONE template implementation across the group in line with the overall roll-out plan – get the countries and organisations transitioned to the defined ways of working

  • Support the local implementation / realisation of the ONE template lead and drive the delivery of harmonisation activities applying the template’s standards
  • Support and enable the local teams to transition from their current ways of working and organisational setup into the future common way of working and the resulting organisational setup in the purchasing area, incl. new roles and responsibilities
  • Support the local implementation teams to go-live in a timely manner maintaining the delivery scope and budget
  • Socialise and defend the strategic aspects in the area of Order to Cash related aspects of the ONE template to avoid local deviation to either process or system standards
  • Quickly flag and resolve local issues to ensure a smooth transition to the live environment
  • Drive the creation of Functional Specifications from a business perspective to identify solutions bridging gaps in the application of the ONE template within the local organisation
  • Enable key resources within the local organisation to support implementation of the ONE template
  • Guide local experts, including IT specialists, to develop a solid basis for Business as Usual (BAU) operations, ensuring both central and local policies for IT governance are embedded and supported
  • Document all work to project defined standards within standard document templates and use tools such as JIRA and SharePoint to monitor actions, update documents and manage workload

Scope of Authorisation

The holders of this position will define, apply and continuously improve the realisation approach in line with the overall programme’s guidelines and in agreement with the Group Process Owners – fulfilling the overall programme target.

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University degree in Science, Technology, Engineering, Computer Science, Mathematics or Business Administration – or similar experience


Approx. 8 to 12 years work experience in IT or (In house) Consulting, FMCG (ideally food) experience is a plus

Qualifications (certificates):

Project Management qualifications (e.g. PMI, PRINCE2) would be desirable

Skills required for the job (soft measures):

  • Proven experience in international template rollout projects for or in Order to Cash related topics
  • Thorough understanding of Order to Cash processes
  • Experience with business transformation / change management
  • Experience working at a multi-country organisation – ideally in the Food or fast-moving consumer goods industry
  • Positive ‘can do’ approach
  • Self-starter with an ambition to get things done
  • Strong result orientation
  • Good facilitation and communication skills
  • Leadership of projects / project teams consisting of internal resources and / or consultants

Skills required for the job (hard measures):

  • Experience in leading the implementation of business processes in
  • Customer Service
  • Supply Chain – Warehousing, Transportation
  • Account Receivables
  • Proven experience in writing Functional Specifications
  • Experience in software / module / component testing
  • Consulting-like behaviour convincing colleagues to contribute without direct hierarchical power
  • Work experience in managing Business Process and organisational change
  • Natural trainer
  • Sound MS Office skills
  • Fluent spoken and written English is a must any further language spoken within Intersnack is considered a plus
  • Thorough experience in leading and realising change within an organisation

Primary contacts within Intersnack

  • Rollout Lead
  • Group Process Owner
  • Group Solution Owner
  • Project Manager
  • PMO specialist – Project Management Office Specialist
  • OCM specialist – Organisational Change Management Specialist
  • Local representatives from the countries
  • Implementation consultants

Willing to travel – expected level of travel of this position is approx. 4 days / week.

What we will offer:

An enjoyable, broad and fulfilling role with one of Europe’s biggest savory snacks producers. The chance to grow in an environment that values teamwork and collaboration, as well recognized to your individuality, welcoming your views, and celebrating your growth. Naturally we offer a competitive salary and benefits package, but also the opportunity to stand out for your professionalism and performance, moving forward in a challenging environment that supports each individual team member to achieve their very best. And a place to securely develop your career as part of a business that cares about the wellbeing of all its people and understands that work-life balance is fundamental to success.

Our values and behaviors are important to how we work, and they define our culture, they are:

Thinking responsibly

Acting entrepreneurially

Growing together

Please upload your application documents in English only!

PLEASE NOTE: for non-EU applicants, a valid work and residence permit is a prerequisite for this post.

Gehalts Budget:

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