Technical Support Engineer

Job title: Technical Support Engineer

Company: Pelico

Location: Paris

Job Description: AboutAre you ready to be part of a groundbreaking company at the forefront of Industry 4.0? Pelico is on a mission to drive the transition of factories towards greater resilience, agility, and resource efficiency through data-driven collaboration.Pelico, headquartered in Paris, France, emerged in 2019 as a result of merging the finest talents from the realms of Tech, Data Science, and Manufacturing. With operations expanding swiftly in France, Germany, and the United States, we are a dynamic force transforming the factory supply chain landscape. Our growth trajectory is fueled by unwavering support from Tier 1 VCs like 83North and reknowned investors, including CEOs from renowned companies like Datadog and Mirakl.Pelico’s operations management platform gives factory teams the agility and resilience to quickly respond to any supply chain disruptions, and act fast to mitigate their impact. With the platform, factory teams align on a single source of truth to anticipate bottlenecks, prioritize corrective actions, speed up cross-functional collaboration, and simulate alternative production and repair scenarios.Job DescriptionWhat you’ll do & learn📖You’ll play an instrumental role at maximizing the impact of the Pelico platform at customers:

  • Design, develop, maintain and evolve the data stack to answer both business and product needs (especially back end features within the platform)
  • Build data pipelines and configure the platform (incl. algorithms) to existing customers
  • Work closely with the customer operations & product strategy teams to iterate based on user feedback and bring impact to our clients
  • Own features end-to-end from technical design to dev.
  • Help your coworkers review code, spread your technical expertise, improve our tool chain
  • Play an integral role in establishing our engineering culture and best practices
  • Contribute actively in alignment between others technical teams in the Engineering department
  • Be a A player in product roadmap & engineering delivery towards business targets.

Environment 💻

  • Microsoft Azure VM
  • Docker / docker-compose
  • GraphQL
  • PostgreSQL
  • Airflow
  • Gitlab CI / CD

Processes Management :

  • Airflow (ETLs, managment batchs)
  • Gitlab CI / CD

Security :

  • Yubikeys
  • Keeper passwords
  • Gsuite SSO

Preferred ExperiencePelico promotes inclusion and non-discrimination, and acts daily in favour of social mix, gender equality, senior citizens & disabilityWhat you embody 🎯

  • At least 2 years of Data engineering experience, ideally in a SAAS environment
  • You are mastering on Python Javascript, C++, Kotlin, You-name-it… but note that we hire based on engineering fundamentals rather than familiarity with specific technologies
  • Experience in building data-rich products or complex data pipelines (professional or personal projects) or working with data (data transformation & event driven pipeline)
  • SQL expert
  • Bilingual English mandatory (verbal & written), French is a plus
  • Proactive, Autonomous, results oriented and you excel in stimulating environments
  • Willingness to create impact for customers and see the product in the hand of happy users
  • Team player and comfortable working with others

What we offer💡Join an exciting adventure with a lot of challenges at all levels!

  • Work on a highly impactful product that users love!
  • Office location at the heart of Paris (75002)
  • Equity for every pelican
  • Remote flexibility & 6 weeks of Work from Anywhere
  • Premium health coverage : Alan Blue
  • 50% meal allowance: 10€/day worked (Swile card)
  • 50% public transportation or equivalent in sustainable mobilty package
  • Team events every quarter

Recruitment ProcessOur recruitment Process 📣 * HR Introduction of 45 mins by GG Meet

  • Technical test
  • Deep dive on experiences: 1 Product Interview & 1 Technical Interview
  • Debrief with Chief Customer Officer
  • Ref check & offer letter to join Pelico within 48 hours


Application:apply for this job.

Curriculum vitae in the database!